Privacy Policy
Privacy Policy
Last Updated: November 3, 2026
Legacy Productions, Inc. (“Giddy,” or “we,” “us,” and similar) respects privacy and is committed to protecting our customers’ personal information. This Privacy Policy (the “Policy”) explains our practices for collecting and processing information through our various digital properties, including Giddy.com, the Giddy web player at play.giddy.com, and any mobile application to which this Policy is posted (each and collectively, our “digital properties”) or any services we offer through those digital properties (the “Services”).
This Policy describes how we collect, use, and share such information, and certain rights and options visitors and users of our services may have regarding their information. Collectively, our digital properties, as well as the services we offer via our digital properties, such as streaming music, are referred to as the “Services” for the purposes of this Policy. Use of our Services is also subject to our Terms of Use, which are available here.
We reserve the right to amend or update this Policy from time to time or to create additional policies in order to accurately reflect changed circumstances or new legal requirements. As a result, it is important that you read this Policy closely so that you are fully aware of how and why we are using your personal information.
By registering an account with us, accessing or using the Services, communicating with us, or otherwise interacting with us online or offline with respect to these digital properties, you expressly consent to the information-handling practices described in this Policy. If you do not agree with this Policy, please do not use our Services or provide us with your information.
Information We Receive
A. Personal Information
Contact information - First name, last name, email address, mailing address, billing address, and telephone number. Please note that depending upon your settings, some of this information may be publicly available to other users of Giddy or to certain third parties in order to provide the Services.
Customer account information - If you create or register an account with us, your username, password, account number, biographical details, photograph or picture, preferences, connections with other Giddy users, information about your saved playlists, libraries, and user content, third-party account information, and other information that we may request, or you may provide, as part of the account setup and management process (e.g., external accounts, social media links and feeds, and preferences).
Communication information - Copies of any communications or inquiries you submit to us, including customer support requests, through email, calls, or other means.
Subscription information - Details about your transactions with us, including payment details, relevant billing addresses, payments received, transaction history, and other information relating to the goods provided or services performed for you. Note, this information is collected and processed on our behalf by a third-party payment processor.
Financial information - Your billing information for use of the Giddy app will be saved to the native platform you use when you subscribe to Giddy (e.g., Google Pay, Apple Pay). See the applicable privacy policy for your respective platform for further details on how your information is handled by those platforms. Giddy does not have direct access to billing information for subscriptions paid through these platforms.
User content - Information, photos, posts, reviews, feedback, publications, videos, audio, library files, or other content that you submit or otherwise post or upload to any portion of our digital properties, as well as audio, photos, or videos you make available or accessible through your device settings. In some cases, this information may include or be associated with your account details and may be viewable by other users of our Services, publicly available, or available to certain third parties in order to provide the Services.
Marketing information - Details regarding informational or promotional materials you may have requested or received from us, the Services in which you are interested, and information on your communication preferences.
Membership or attendance details - Details of events you host, events you have attended, and other details relating to your interactions with our Services and members.
Audiovisual information - When creating a profile, interacting with us, using our voice features, or providing user content, pictures, video, and audio recordings of you. Please note that this information may be collected and processed on our behalf by a third-party service provider.
Device, usage, location, and preference information - Details regarding how and when you use our digital properties, including the device used to connect to our digital properties, your IP address, general location (based upon IP address), and device identifier, the frequency and duration of your usage, the pages you view, and information about your interaction with our digital properties. We will also collect information regarding the songs you play, such as the duration and portions of the track played.
We collect this information when you use, visit, or navigate the Services, fill in forms on the Services, utilize features in the Services, request information on the Services, communicate with us (including by phone, email, or otherwise), visit or engage with our social media pages, participate in surveys or sponsored activities, or otherwise provide us with personal information.
Please note that we may aggregate or anonymize the foregoing types of information such that they are no longer capable of identifying you, in which case they are no longer considered “personal information.” We may also collect information about you from third-party sources and information about you that is publicly available.
B. Automatically Collected Usage and Device Information
Like most websites, the Services use various technologies to automatically collect information about visitors. Those technologies include:
Cookies. Cookies are small text files that a website transfers to a visitor’s device for recordkeeping purposes. We use cookies (including those supplied by our third-party vendors) to personalize visitors’ experiences on the Services, provide content that we believe may be of interest, track visitor trends and patterns, engage in marketing and advertising, and otherwise analyze traffic on the Services. For further information about cookies, including how to refuse cookies, please visit www.allaboutcookies.org. Please note that if cookies are disabled, you may not be able to enjoy certain features of the Services.
Log Files and Device Identifiers. We use log files to track actions occurring on the Services and collect data about visitors, including IP address, browser type, Internet service provider, referring/exit pages, date/time stamps, and device identifiers.
Pixels, tags, web beacons, and other similar technologies. The Services may use other tracking tools, including web beacons (also known as clear gifs, pixel tags, and single-pixel gifs), which are small electronic images embedded in content and email messages that are not ordinarily visible to users. Web beacons allow us to track pages and content accessed and viewed by users, as well as to monitor email readership.
Analytics. The Services may also use third-party analytics tools, such as Google Analytics and Microsoft Clarity. You can find more information about how data is collected and processed in connection with the Google Analytics service. You can adjust your Google Ads Settings. You can also read Google’s privacy policy. Microsoft Clarity captures how visitors use and interact with the Services through behavioral metrics, heatmaps, and session replay, which reconstructs a visitor’s clicks, scrolling, and page views, and we use this information to optimize the Services and for security purposes. For more information about how Microsoft collects and uses your data, you can read the Microsoft Privacy Statement.
The information collected through these technologies may be combined with personal information or aggregated with other information from visits to our digital properties. We may share information about your use of the Services with our advertising and analytics partners, who may combine it with other information that you previously provided to them.
C. Information from Other Sources
We may obtain both personal and non-personal information about you from third-party platforms (such as Apple Music), license holders, other users of the Services, business partners, vendor partners, contractors, suppliers, and other third parties and add it to other information we have collected. We, and the third parties we engage, may combine information we collect from you over time, and across the Services, with information obtained from other sources. This helps us improve the information’s overall accuracy and completeness, and also helps us better tailor our interactions with you.
D. Social Media
If you interact with us on any social media platform: (i) depending on your social media privacy settings, the personal information that you submit on the social media platform may be read, collected, or used by us as described in this Policy, and (ii) where we respond to any interaction with you on social media, your account name/handle may be viewable by any and all members or users of our social media accounts. Social media platforms operate independently from us and we are not responsible for the personal information that you choose to submit or link on any social media platform. We encourage you to review the privacy policies and settings of any social media platform with which you interact to help you understand their privacy practices.
How We Use Personal Information
We (or service providers acting on our behalf) may use the personal information identified above for the following purposes:
Making our products and Services, including their features and tools, available to you.
Registering you for an account with our Services.
Authenticating your credentials or facilitating any login to our Services, including through third-party accounts.
Negotiating, entering into, and managing our relationship and agreements with and between you, including providing our services to you, fulfilling requests, or completing transactions with you.
Negotiating, entering into, and managing licenses and other agreements between you and third parties for licenses or rights to music through our Services.
Providing and optimizing your experience accessing or using the Services and ensuring that content and information is presented to you in the most effective manner. This includes by leveraging third-party service providers who may assist with or facilitate our digital properties’ functionalities to gather audio, analytics, and other insights into the users who visit our digital properties.
Managing, facilitating, and communicating with or regarding parties, events, and other opportunities for users to share music and other content with each other.
Allowing individual users to communicate with you and deliver relevant information to you, including communicating with you regarding music and other content.
Responding to your inquiries and communicating with you, including regarding our services, our agreements with you, and other issues.
Sending you promotional or informational communications and solicitations, tracking your marketing preferences, and for our internal marketing purposes.
Managing customer service issues, including issues relating to the performance of the Services, technical concerns, and related feedback.
Developing, updating, and improving our Services, customer service, and customer experience, and otherwise improving our knowledge and insights regarding potential customers and partners.
Preventing and detecting fraud, financial crime, hacking activities, security breaches, and other unlawful activities in connection with the Services or the use of our Services.
Enforcing our agreements, complying with our legal or regulatory obligations, and defending or advancing legal claims.
Notifying you about changes to the Services or material changes to this Policy.
Providing you with surveys or otherwise soliciting feedback from you.
Performing other functions as otherwise described to you at the time of collection or to which you otherwise consent.
For more information about your options relating to your personal information and your communication preferences, see “Your Choices About Personal Information” below.
Our Marketing Efforts
We may send you direct marketing communications from time to time including news, updates, offers, and other announcements relating to our services and activities. We will only send marketing messages where the law allows us to do so and, in the event that you no longer wish to receive marketing communications from us, then you can always unsubscribe from our marketing communications using the functionality in the communication you have received or by contacting us at the information below.
Disclosure of Personal Information
When the information we collect about you is aggregated, anonymized, or otherwise does not identify you, we may use that information for any purpose or share it with third parties, to the extent permitted by applicable law. We may disclose personal information to the following categories of recipients:
Business partners, service providers, and third-party vendors necessary for the performance of any contract we enter into with you. For example, we may share your personal information with copyright owners or their representatives (such as publishers, record labels, publishing administrators, performing rights organizations, and The Mechanical Licensing Collective), our IT and system administration providers, cloud hosting providers, service providers for functionality (such as OpenAI), and customer service software providers.
Other users of the Services who may use your information to contact you directly, invite you to events, or otherwise share user content with you.
Marketing and advertising vendors that may assist with marketing campaigns and communications.
Analytics vendors in order to understand traffic on and usage patterns of the Services, optimize the Services, and identify potential new users of our Services.
Regulatory and governmental authorities, law enforcement agencies, and courts, as necessary to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.
Our professional advisors, such as lawyers, accountants, and other similar advisors.
Buyers or other successors prior to or in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, where the information is among the assets being transferred.
Other parties for any purpose we disclose at the time you provide the information.
Protecting Personal Information
We use appropriate administrative, technical, and physical measures to protect your personal information from loss, theft, and unauthorized use, disclosure, or modification. Please be aware that no data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Your Choices About Personal Information
We respect your right to make choices about the ways we collect, use, and disclose your information. We try to offer you meaningful choices regarding your personal information. Some choices you have regarding personal information include the following.
Marketing Emails - As required by applicable laws, you can opt out of receiving promotional emails from us by clicking the “unsubscribe” or similar link in any such promotional emails and following the instructions provided.
Cookies - Depending on your browser or device, you may have the option to set the browser to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies. Each browser and device is different, so we recommend you evaluate the tools and settings available in your browser or device, as well as any available instructions for the same. Please note that if you disable or delete cookies, you may not be able to access or use certain features of the Services.
Google Analytics - As discussed above, we use Google Analytics in connection with the Services. If you would like to refrain from having your data collected by Google Analytics, Google has developed an opt-out browser add-on that you can use. You can find more information on how Google uses information it collects by reviewing Google’s privacy policy.
Artificial Intelligence - Certain features, such as voice requests, may utilize artificial intelligence services provided by third-party service providers or through your browser or device. You can choose not to provide us with audio or other personal information we may request through the Services, but that may result in you being unable to use such features. If your browser or device displays live audio captions, on Android these are produced by your device’s own speech recognition service, supplied by your device manufacturer or by Google, and are governed by their privacy policy rather than ours.
Updating Your Information - We take reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information (if applicable), by contacting us at the “Contact Us” information below.
Declining to Provide Information - You can choose not to provide us with information we may request through the Services, but that may result in you being unable to use certain features of the Services, request information about our Services, or initiate other transactions with us.
Do Not Track Mechanisms - Please note that the Services do not honor “Do Not Track” signals, and such signals will not impact the operation of the Services.
In addition to the above, you may contact us using the details provided at the end of this Policy with any questions about the choices relating to your personal information.
International Transfers
Giddy is headquartered in the United States. As a result, the information you provide to us may reside on servers or workstations located in the United States. You understand and consent that information you provide may be transferred to the United States. You also understand that the data protection laws in the United States may be different from those of the country where you reside.
Links to Third-Party Websites
The Services may contain links to third-party websites. Such websites may have separate privacy policies that you should review. We do not control these third-party websites and are not responsible for the content of linked websites or those companies’ data-handling practices.
Data Storage and Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or other mandatory reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal requirements. We also consider any specific limitation periods under applicable law.
Children’s Privacy
Our digital properties are intended for use by a general audience. We do not knowingly collect the personal information of any individual under the age of 13 and no one under age 13 may provide any information to or on our digital properties without the verified consent of a parent or guardian. If we learn we have collected or received personal information from a child under 13 without verification of parental or guardian consent, we will delete that personal information. If you believe we might have any personal information from a child under 13, please contact us using the contact information below.
How to Contact Us
For questions or more information about our privacy practices, please contact us by email at legal@easysong.com or by using the contact information provided below:
Legacy Productions, Inc.
12800 Whitewater Drive #275
Minnetonka, MN 55343
Email: legal@easysong.com
Phone: 800-360-5192